Healthcare.

IBEAN works with multi-specialty hospitals, hospital chains, single-specialty centres, digital health companies, health insurers and TPAs, medical device manufacturers, and diagnostics chains. Our practice covers clinical operations efficiency, revenue cycle management, NABH/JCI accreditation governance, ABDM integration, and digital health transformation across organisations ranging from 50-bed community hospitals to 1,000-bed tertiary care systems.

NABH accreditation preparation at IBEAN is structured as an embedded operational programme, not a documentation sprint. We begin with a gap assessment against NABH Standards for Hospitals (5th Edition) across all 15 chapters — including patient care, medication management, infection control, and quality improvement. For hospitals that have never been accredited, preparation typically takes 12–18 months; for renewal or upgrade assessments, 6–9 months. The critical difference in IBEAN's approach is that we embed quality governance into daily SOPs and management routines, so the hospital operates to NABH standards every day — not just during the assessment window.

The revenue cycle diagnostic evaluates the full billing and collections lifecycle: coding accuracy and ICD-10/CPT compliance, pre-authorisation process and denial root causes, TPA dispute management, discharge billing cycle time, and days-in-AR by payer category. IBEAN benchmarks your net collection rate, first-pass claim acceptance rate, and AR ageing against sector norms for hospitals of your size and payer mix. Most Indian multi-specialty hospitals find 8–15% of potential revenue is recoverable through process improvement without any volume growth — the diagnostic quantifies this precisely.

Yes. IBEAN coordinates clinical technology implementations including HIS/EMR deployments, PACS, LIS, telehealth platforms, and patient engagement systems — with governance frameworks that protect clinical data integrity and patient safety throughout the programme. Technology implementation at IBEAN always begins with process redesign: we document and stabilise the clinical workflow before configuring the system, so the software reinforces the correct process rather than digitising a broken one.